C3H+Logos+PR20070103-1

NOTE: This problem is closed and C3H is no longer paying for Logos support services.

Detail from Brian C's investigation of Logos problem:

From Brian C: I talked to Logos about the subject problems. I downloaded the update they recommended. I updated both the server program and all the workstations. They said it would fix both problems. It did fix the Year End problem. I think it fixed the email problem, but Susan hasn't tried an all church email yet so we'll see. The download did not fix the "Not a VisualFoxPro.exe file" error message on Andrea's or on Susan's or Marion's computers (the three XP systems).

The work around for that is to restart the computer. The workstation update did not install cleanly on the XP systems. The desktop Logos icon could not find Logos.exe. I redireted the icon and that seemed to fix it. This took three hours today and an hour yesterday. That's not something we can expect of the Office Assistant to be hired. I really didn't have the time but needed Logos patched so I patched it. Sty tuned to see if Susan has email problems.

By the way, Logos is sending update notices to finance@ch3uu.org. That's why none of us knew they knew of problems and had a fix. Also, only Susan and Andrea are 'authorized' to request assistance from them. They need a letterhead letter signed by Morris to add to the list of email recipients and authorized persons. Who should be added to those lists? Let me know and I'll compose the letter for Morris. Email me your answer at officemgr@c3huu.org.