C3H+Problem+Reports

As of 28May2009, moved to using an interactive spreadsheet, which is embedded below.

If you have a problem to report to C3H IT Services, [|please click here and fill out this form].

The results are tracked here:

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There are four different pages related to IT Services Problems and Changes:
 * C3H IT Services Change Requests: open and actively worked IT Services changes requested
 * C3H IT Services Change Requests, Closed: service changes which are completed or closed for other reasons
 * C3H IT Services Problem Reports (this page): service problems noted and actively worked
 * C3H IT Services Problem Reports, Closed: services problems that are completed or closed for other reasons

List of current Open Problem Reports with status:


 * __Problem Report #__ || __Summary of Change Reports__ || __Opened by__ || __Assigned to__ || __Date__ || __Status__ || __Date__ ||
 * PR2008mmdd-1 || Your problem description here || Firstname&Initial || Firstname&Initial || Date Opened || Write in status response here. || Date last updated ||
 * PR20080413-1 || CA expires, then doesn't leave uninstall link! || Mark S. || Mark S. || 2008-04-12 || Problem, couldn't uninstall CA from Soundroom PC as there is no Uninstall icon after package expires! Searched, sent message to CA. || 2008-04-13 ||
 * PR20080406-1 || Optiplex PC on Morris's desk has problems when AOL loads. || Morris H || Mark S || 2008-04-06 || Popped out diskette from diskette drive, upgraded Windows components, replaced AVG with Avast! Sent note to Morris that any other AOL problems, call AOL Help desk. || 2008-04-12 ||
 * PR20080106-1 || DRE PC has "out of memory error" and now hard disk sick sounds. || Marion H || Mark S || 2008-01-06 || UPDATE: Asked Marion to reboot the PC, she said she had. Now PC is showing the "XP aging slowdown". This one is about to die! Need to backup the hard disk immediately and get a replacement PC on site. Installed 2nd PC, Dell Dim 4300, to use as a backup using KVM switch to Optiplex too. Still working on it. || 2008-03-23 ||
 * PR2008mmdd-1 || Your problem description here || Firstname&Initial || Firstname&Initial || Date Opened || Write in status response here. || Date last updated ||