C3H+IT+Services

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C3H ITS Wikispace

 * //This group has disbanded. All IT Services co-ordination is handled by staff, please contact ITServe@c3huu.org and ask for contact with the appropriate person [Fall 2010].//**

The C3H Information Technology Services (ITS) group provides professional support for the staff, oversight boards, committees, and members of the Community Church of Chapel Hill (C3H). This support extends to planning, acquiring, installing, integrating, and maintaining IT software and hardware which integrates with and supports the mission of C3H. In addition to the various Internet web sites, there is a significant investment in networks and computing equipment at C3H.

C3H ITS Mission Statement
Here is a description of our IT Services mission, which is an updated version of what is published in the [|C3HUU Groups & Activities document] list:
 * Information Technology Services ("IT Services" or ITS) group
 * Contact: M. Smith ITServe at c3huu.org
 * Further information: http://c3huu.org/C3H+IT+Services (this web page)
 * The Information Technology Services (IT Services or ITS) group provides professional guidance, expertise, and support in using appropriate information technologies to further the church's mission. Current major projects include development of our C3HUU web presence, enhanced integration of Internet and local computing technologies, and the constant care and feeding of Information Technologies at the church. IT Services work is performed by several volunteers who coordinate their activities on line. If you have experience in the focus areas noted on the C3H web site, please contact us and we'll bring you on board!

As part of this C3H Wikispace, we are setting up these C3H IT Services pages to track work in progress and give members of our extended team a place to post comments or update requests and problems. The ITS group uses the [|C3HITS eGroup] (Yahoo Group) as the main way of facilitating communication among ITS stakeholders.

C3H ITS Web Index:

 * Anti-Virus software evaluation
 * Forms, not well utilized in 2009,
 * Change Requests
 * Closed Change Req
 * Problem Reports
 * Closed Problem Rep
 * [|C3HITS eGroup]
 * C3HITS Status
 * DLP PC and Video Projector
 * [|ITS Archive on Box.net]
 * [|ITS Inventory (requires permission)]
 * 2008 Accomplishments (timeline chart)

Projects underway
Projects completed: > STATUS: As of 2006-12-01 all initial wiring and setup of the communications links in the "Wiring/Coffee closet" are complete.
 * 1) Rework the [|Logos II Church Management System] setup and evaluate replacement Church Management Systems. There are several problems with the current setup, see the Change Request and Problem Request areas of this Wiki in the "Navigation" links on the left.
 * 2) Evaluate needed IT work to support current C3H business processes, (see the Church Management Systems link):
 * Archive of documents: how best to incorporate scanning and digital image storage ?
 * Donations: receiving and tracking. Currently there is an (approximately) quarterly update. How may church members would prefer to access their pledge information online? How many would prefer to donate online? Is it worth the effort to integrate a donation "portal" with the C3H web site?
 * 1) Setup a Network Attached Storage (NAS) device, see the File Sharing/Backup project links at left for prior history and current status.
 * 2) Migrate to a stable e-mail and web hosting service which provides more responsive service (1Q2009)
 * 3) Complete rewiring the telecom and communications network as C3H has completed renovations (2006-12-31).
 * 1) Revamped all staff PC workstations, bringing each to at least Windows/XP SP2 and having at least a 15" Flat Panel Display available at each workstation. The minimum configuration for a workstation at C3H is (as of 2008-01-01):
 * 1.5GHz Pentium 4 CPU
 * 1GB memory
 * 80GB hard disk
 * 100mb/s Ethernet
 * Firefox v2.0+
 * Thunderbird v2.0+ (Outlook Express and Outlook will not be supported if setup)
 * Windows/XP SP2 (Vista is OPTIONAL, not required as Vista needs more memory and CPU to work well)
 * OpenOffice v2.3
 * alternate office suite: Microsoft Office 2003 only if specifically needed for work
 * Kerio Personal Firewall
 * alternate firewall is ZoneAlarm
 * 2nd alternate firewall is Windows Firewall on Windows/XP
 * Avast! (anti-virus, anti-adware/spyware)
 * alternate anti-virus is Grisoft AVG
 * 2nd alternate anti-adware is AdAware and Spybot
 * CA Internet Suite is no longer an advisable Antivirus/Firewall product and being uninstalled as needed.